Shipping & Refunds
Shipping Policy
Thank you for visiting and shopping at CFA Book Centre. Following are the terms and conditions that constitute our Shipping Policy.
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DOMESTIC SHIPPING POLICY
Shipment processing time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If any pre-order is mentioned it will be dispatched as per given timeline in description.Shipping might be delayed in Covid scenrio.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Domestic Shipping rates & delivery estimates
Shipping charges are usually included in the price for India domestic. For express services the option is mentioned on checkout page.
For returns we will be charging to & fro shipping of Rs.600/- flat.
International shipping
We prefer only reputed couriers for international shipping. The price of international shipping depends on location to location and is mentioned on checkout page. Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
CFA Book Centre is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
CFA Book Centre is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Refund Policy
Thanks for purchasing our products (or subscribing to our services) at CFA Book Centre.
We offer a full money-back guarantee for all purchases made on our website if it is returned within 3 days of delivery.
If there is major quality issue in product that you have purchased from us, you can contact us with the issue. You are eligible for a reimbursement within 3 calendar days of your purchase.
After the 3-day period, you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product (or service) in the first two days after their purchase to ensure it fits your needs.
Digital products are not refundable,
If you have any additional questions or would like to request a refund, feel free to contact us.
Please note for all returns without quality issue to & fro shipping charges of 600/- will be charged.